Skip to content
Systems

Engineer, TietoEvry

Healthcare Assistant

A Copilot Studio assistant that answers patient queries and schedules appointments, with HIPAA-aligned security and enterprise access controls.

Stack: Copilot Studio, LLM, NLP, Python

Patient queriesAccess controlsCopilot StudioAppointment

Problem

Patients ask the same questions and book the same kinds of appointments, and every answer touches sensitive data.

What I built

  1. Answers patient queries in natural language on Copilot Studio.
  2. Schedules appointments as part of the same conversation.
  3. HIPAA-aligned security and enterprise access controls around the assistant.

Stack

  • Copilot Studio
  • LLM
  • NLP
  • Python