Systems
Engineer, TietoEvry
Healthcare Assistant
A Copilot Studio assistant that answers patient queries and schedules appointments, with HIPAA-aligned security and enterprise access controls.
Stack: Copilot Studio, LLM, NLP, Python
Problem
Patients ask the same questions and book the same kinds of appointments, and every answer touches sensitive data.
What I built
- Answers patient queries in natural language on Copilot Studio.
- Schedules appointments as part of the same conversation.
- HIPAA-aligned security and enterprise access controls around the assistant.
Stack
- Copilot Studio
- LLM
- NLP
- Python
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